For the , the new Gloss Office out-of Competition and you will Consumer Protection (UOKiK Chairman) launched that the authority try keeping track of the newest solar pv business and you will titled into the entrepreneurs to help you esteem user rights.
The research is actually caused by the progressively more customer issues about the steps out-of photovoltaic enterprises into the Poland (in the 2021 UOKiK acquired whenever 120 grievances). This new UOKiK President released proceedings from a violation of collective passion regarding people against a few Gloss solar pv businesses.
will set you back associated with a consumer’s capacity to withdraw out of deals (the new contractual arrangements out of one another people may lead to the obligation to pay specific can cost you regarding set up prior to the new lapse of your legal 14-time several months to withdraw on the offer totally free-of-charge);
congestion off a consumer’s capability to withdraw regarding the contract (age.grams., the new UOKiK Chairman candidates one of several investigated businesses of fabricating this new withdrawal effective only if an individual directs the newest statement by entered page otherwise submits it during the businesses place of work, even though the rules does not require such as for instance form);
providing a totally free audit of set up additionally the projected interest in time, while eventually people are asked to pay for this particular service when they withdraw about deal;
Moreover, FG Energy sources are implicated of making unauthorized references to help you authorities organizations, such as the Ministry out-of Weather and Ecosystem, by the suggesting it truly does work using them.
On the other hand, the brand new UOKiK Chairman circulated first investigations facing 10 others. Its offer layouts, offers, and practices are being tested to have you can easily violations of collective appeal off people therefore the access to blocked clauses. The newest questions relate solely to like activities since the restricting warranty rights, suggesting links so you can government programs, and then make deals phone calls without the customer’s earlier concur, maybe not respecting the newest customer’s to withdraw on the bargain, and you can asking customers in such instances. Eventually, photovoltaic businesses will fool around with telemarketing, which produces a threat of phishing and identity fraud.
The UOKiK President’s methods advise that then stages in this problem throughout the coming days are probably. The scenario under consideration together with proves new UOKiK President really does believe individual consumer grievances when the those individuals problems get show one to a given business’s behavior causes infringement of your cumulative hobbies of the user or use of blocked clauses. Including grievances can lead to a proper UOKiK investigation and you may an effective punishment as much as 10% of one’s businesses turnover regarding before 12 months. In such cases, UOKiK may fine their professionals around PLN 2 billion, we.elizabeth., approx. €430 thousand.
PKN Orlen ‘s the Polish chief about oils and you can petrochemical industry field, effective along side likewise have strings having simple petroleum items in Poland, Austria, Czechia, Estonia, Latvia, Lithuania, Germany, and you can Slovakia. Orlen’s affairs coverage most of the stamina things generally speaking canned in the an oils refinery, and also a system away from retail energy programs round the Poland. PKN Orlen and additionally supplies various petrochemical products from the their refineries in the Poland and Czechia. It is also active in the electricity and you will gasoline locations. PKN Orlen is the biggest gas purchaser from inside the Poland.
PGNiG is the main vendor from natural gas within the Poland, within both wholesale and retail levels, and is also in addition to the holder of the many existing energy storage place within the Poland. This has minimal activities regarding supply of propane inside the Lithuania, Germany, holland, Austria, Great britain, and Ukraine. PGNiG is even active in the power also have chain in Poland and also to a small www.personalinstallmentloans.org/payday-loans-md/ the total amount regarding way to obtain particular delicate petroleum situations.
